Distributor warrants the time indicated on the packaging of each product. Disclosed in this period defects will be removed or the device will be replaced with new ones free of charge within 14 working days from the date of delivery of the device, along with proof of purchase to the company. The consignment must be accompanied by an exact description of the problem and how it arose and the exact address and phone customer.


Address how complaints should be directed delivery are:

Elmak Sp. z o.o
Warranty Service

Al. Żołnierzy I Wojska Polskiego 20
35-301 Rzeszów

tel: +48 533 268 381

Warranty Card

Download Warranty Card

Derogations from the guarantee

The warranty does not cover damage caused by misuse, mechanical damage, flooding fluids, conversely assumed batteries.
The company is not responsible for any left in the machine accessories. Before sending please make sure that you have removed from it all their own memory cards, batteries, memory stick, etc.


In the event of a product defect, you can also report to the point where it was purchased and ask the seller about the possibility of making a warranty claim through it.